![]() ![]() ![]() Keep it in a safe place that you will remember where it is and don't make any changes to it for now. This part is very important because this is your backup for your Save and Tray files for if anything goes wrong. Make a copy of your entire The Sims 4 folder in Documents/Electronic Arts to an external drive or a temp folder somewhere else in your Documents folder.Please try the following in this exact order without skipping any steps, even if you’ve done some of these steps already: We'll have to deal with those later as first we need to get your game running again without any mods or CC. Obsolete mods can definitely cause problems with your game and even ruin game saves. Information, Guides and Announcements for the EA app. ![]()
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